Hours: 8am-12pm, 1pm-4pm, closed from 12pm-1pm
Phone: (805) 893-3285
Location1205-K Girvetz Hall


Caroline Adams

Caroline Adams
Campus Ombuds

Caroline earned a B.A. in Psychology at Pomona College and Juris Doctor at the University of Montana's School of Law. She also holds an MFA at Montana State University and a Certificate in Organization Development and Leadership. Caroline is a Certified Organizational Ombudsman Practitioner and Co-Chair of the American Bar Association Ombuds Committee. She is a certified mediator and experienced group facilitator. Caroline worked in Employee and Labor Relations from 2011-13, before being hired as the Associate Ombuds. Prior to coming to UCSB, Caroline was an attorney and served on the Dispute Resolution Committee of the State Bar of Montana.
 

David Rasch

David Rasch
Associate Ombuds

David received his BA in Philosophy from Colgate University, and a PhD in Counseling Psychology from the California Institute of Integral Studies. He recently retired from Stanford University where he served as University Ombuds for 14 years, and now lives in Ojai. Prior to his work as ombuds, he was Director of Stanford’s Faculty/Staff Counseling Center. David is on the Board of Directors for CO-OP, which oversees the testing and certification process for the organizational ombuds profession. In addition to his ombuds work, David also consults and teaches on topics related to writing productivity.
 

Don Lubach

Don Lubach
Associate Ombuds

Don earned a PhD in Higher Education Administration and Organizational Dynamics from the Gevirtz Graduate School of Education. He served as Associate Dean of Students and Director of First-Year and Graduate Student Initiatives from 2010-2019. He has also taught in GGSE, focusing on university success, and was a founding faculty for Leadership in Social Justice and Public Policy, UCEAP - Mexico. Don served as a career counselor for 20 years, and has held various other positions including Campus Tour Guide, Daily Nexus editorial writer, and dining commons plate washer. As an instructor for SBCC's Adult Education, Don created and led dozens of courses including "Human Solutions for Human Problems," "What Matters Most," and alternative transportation courses including one held on a rolling MTD bus.
 

Lana Smith-Hale

Lana Smith-Hale
Assistant Ombuds

Lana earned her BS in Psychology from Cal Poly, San Luis Obispo and her Master’s in Social Work from the University of Southern California. Previously at UCSB, Lana worked as the Assistant Director of Graduate Career Services, as an Instructor for Summer Program, and as a Therapist at Hosford Clinic. Lana also has extensive clinical and group dynamic experience in various mental health settings.

 

Please do not e-mail the ombuds.

To ensure confidentiality, the ombuds do not use e-mail for case-related correspondence.